FAQ's
We're here to help.
Whether you're a beginner or a pro,
DualPicks should be simple, natural, and immediate.
Just like a hand gesture.
Product use
How do you use DualPicks®?
DualPicks are worn on your thumb or index finger via an adjustable strap, fitting naturally in your hand.
Simply secure the pick to the flexible wing with the included double-sided tape, without affecting your playing.
When the pick is not needed, you can quickly move it to your index finger or into the palm of your hand, leaving your fingers free.
This way you can alternate techniques without interrupting the flow.
How do you attach the pick to DualPicks?
You can attach your pick using the gel adhesive included in the package. This special adhesive provides a firm grip without leaving any residue
What’s included in the DualPicks package?
The package includes the adjustable strap, the flexible flap, and 10 gel adhesives to attach the pick without leaving any residue
Does it take time to get used to?
In most cases, no. DualPicks is designed to follow the natural motion of your hand. Some users feel comfortable immediately, others after a few minutes of use.
Compatibility
Can I use any pick with DualPicks?
Absolutely. With DualPicks, you can continue using your favorite pick, without having to change your habits. It adapts to different types of picks, giving you complete freedom of choice.
Is DualPicks suitable for left-handed players?
It's also suitable for left-handed users. Simply swap the fin with the limit switch to easily adapt it to your left hand.
Is DualPicks suitable for bass?
Yes, DualPicks are also suitable for bass. They can be worn on the index finger so as not to interfere with techniques such as slapping, maintaining comfort and control while playing.
Is it suitable for small or large hands?
Yes. The adjustable strap and flexible fin allow DualPicks to fit different finger and hand sizes.
Shipping
How can I track my order?
After purchasing, you will receive a confirmation email and, as soon as your order is shipped, a second email with a link to track your delivery in real time.
What are the shipping costs?
Shipping costs are always clearly indicated during checkout, before confirming the order.
How long does it take to arrive?
Delivery times are indicated during checkout and in the shipping confirmation email.
Ergonomics
Can DualPicks help if I have hand pain?
DualPicks is not a medical device, but is designed to reduce some causes of stress related to repetitive movements, promoting a more relaxed and natural gesture.
What if the fin is too long?
If necessary, you can cut the excess part of the fin to better fit the shape of your finger.
Is it also suitable for those who don't always use a pick?
Yes. It was created specifically for those who alternate techniques without wanting to interrupt the flow.
Can I use it on my index finger or thumb?
Yes. It is designed for both positions.
You have everything you need to decide
Discover DualPicks
Serve aiuto?
My order is late, what can I do?
If more days have passed than indicated in the shipping confirmation, please check the tracking information you received via email. If there are any discrepancies, please contact us immediately at help@dualpicks.com
I can't complete my order. How can I get assistance?
If you need assistance, please email us at help@dualpicks.com describing your issue.
We'll get back to you as soon as possible to help you complete your purchase or resolve your issue.
I want to change the delivery address after confirming the order. Is this possible?
If your order hasn't shipped yet, please contact us as soon as possible at help@dualpicks.com. If your order is already shipping, unfortunately, you can no longer change the address.
I didn't receive the Order Confirmation, what do I do?
Check your spam/promotions folder. If you don't find anything, contact us at help@dualpicks.com with your name and the email address you used to make the purchase.
